| FAQ | Resources | FTP |

Retrieving email with Outlook Express

Our Microsoft Outlook Express tutorial shows how to setup Outlook Express to retrieve email from your Renaissance Hosting accounts. To configure Outlook Express, follow the simple instructions below.

Open Outlook Express and choose "Tools" from the menu bar.

Choose "Accounts" and click on the mail tab when the "Internet Accounts" manager window appears.

Click on the "Add" button and then on "Mail". The Internet Connection Wizard will walk you through the setup process.

First, it will ask for a display name. Normally your mail has these headers:

to: joe@schmoe.com
from: bob@aol.com

Choosing a display name of "Robert G. Davis" will result in these headers on your outgoing mail:

to: joe@schmoe.com
from: Robert G. Davis <bob@aol.com>

Next, the wizard asks for your email address that you want people to reply to. Typing bob@aol.com here would result in the above headers on your outgoing mail.

Next you are asked for your server information. Your incoming mail server is a POP3 and its name is mail.yourdomainname.com (e.g. mail.stellardesign.com).

We recommend using the SMTP server of your ISP but if that fails to operate properly, you may use your domain name here instead.

Next is your account name on our system. If your base userid on our system (the one that you use to ftp and telnet with) is bob, then your account name will be bob with a number following. If your email address of jane@yourdomain.com was the fourth account to be setup, then the account name is bob4. Enter your password, do NOT choose SPA and click next.

Next, it will ask for an account name that Outlook Express will use to refer to this particular account, you can choose whatever you want but we recommend something like "My Renaissance Hosting account".

If you log onto your ISP and then check your mail, choose "I will establish connection manually". If you want Outlook Express to dial into your ISP for you, then choose "Connect using my phone line". If you choose the latter, you will need to contact your ISP for instructions on configuring your dialer.

Click on "Finish" and then on "Close".

Now to retrieve your mail, in the Outlook Express window, choose "Tools" from the menu bar. 

Then select "Send and Receive".